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Landscape Forms Limited Warranty Summary

D&D Learning Spaces is a Landscape Forms dealer. Landscape Forms manufactures outdoor site furnishings, lighting, shade structures, planters, architectural elements, power products and custom furnishings for educational, civic, corporate and public environments.

Most standard Landscape Forms site furnishings carry a three-year limited warranty. Lighting, shade structures, partner products and selected components have separate warranty periods ranging from one year to 15 years.

What Does Landscape Forms’ Limited Warranty Mean?

Landscape Forms warrants most of its standard products against defects in materials and workmanship for three years from the date of invoice, unless a different product-specific warranty applies.

For customers, this means that Landscape Forms may repair, replace or refund the purchase price of a covered product if an authorized Landscape Forms service representative determines that the product is defective under the applicable warranty.

The warranty applies to qualifying manufacturing and material defects under normal use. It does not guarantee that outdoor furniture, finishes, fabrics or other materials will remain visually unchanged after exposure to sunlight, weather and regular use.

For the Cochran and Morrison product families, Landscape Forms defines normal conditions as use within protected public spaces, such as corporate campuses or community courtyards.

A three-year warranty does not mean that every Landscape Forms product or component has the same coverage. LED lighting generally carries six-year coverage, solar components carry three-year coverage, Kornegay Design products carry two-year coverage and certain partner products have their own separate warranties.

Who Is Covered?

Landscape Forms’ standard warranty applies to products supplied by Landscape Forms and used for their intended application.

Certain partner warranties expressly apply to the original purchaser, owner or end customer and may require installation by an authorized Landscape Forms dealer or distributor. Because ownership and installation requirements differ among product families, customers should retain complete purchasing and installation records.

Customers should retain:

• The original D&D Learning Spaces invoice
• The purchase-order number
• The Landscape Forms product name and model
• The invoice, shipment, installation or delivery date
• Product labels and serial numbers
• Installation records
• Maintenance records
• Photographs of the complete product and affected area

What Is Covered?

Landscape Forms’ standard warranty generally covers qualifying defects in:

• Original materials
• Manufacturing
• Workmanship
• Structural components
• Product-specific electrical components
• Product-specific lighting components
• Partner products during their applicable warranty periods

Coverage depends on proper installation, normal use and appropriate maintenance.

When Landscape Forms approves a claim, it may, at its option:

• Repair the defective product
• Replace the defective product
• Replace a defective component
• Refund the product’s purchase price

Landscape Forms determines the appropriate remedy after inspection by an authorized service representative.

What Is Not Covered?

Landscape Forms’ standard warranty does not cover damage resulting from:

• Accidents
• Alteration
• Misuse
• Tampering
• Negligence
• Abuse
• Unauthorized repairs
• Unauthorized modifications
• Improper installation
• Improper storage
• Failure to follow maintenance instructions
• Normal wear and tear
• Normal weathering
• Environmental color changes
• Damage caused by unsuitable electrical power
• Damage caused by severe or abnormal weather
• Freight, unloading or handling damage where separately excluded

Unauthorized repairs or alterations void the Landscape Forms lighting warranty and may affect coverage under other product warranties.

Product-Specific Warranty Periods

Landscape Forms publishes separate warranty terms for its standard site furnishings, lighting, custom products and partner-manufactured product families.

Standard Landscape Forms Site Furnishings — Three-Year Warranty

Most Landscape Forms standard site furnishings carry a three-year warranty from the date of invoice against defects in materials and workmanship.

This is the general warranty period unless a product-specific exception or partner warranty applies.

Bravo Bistro — One-Year Warranty

Bravo Bistro products carry a one-year warranty.

Coverage applies to qualifying defects in materials and workmanship, subject to Landscape Forms’ general exclusions.

Harvest, Americana and Glide Color Changes — Not Covered

The standard warranty does not cover color changes, including fading caused by weathering and sun exposure, for:

• Harvest
• Americana
• Glide

Landscape Forms also does not guarantee or warrant an exact color match for replacement parts. Outdoor furniture that has weathered may differ visibly from a newly manufactured replacement component.

Monterey Tradewind Fabric — Five-Year Performance and Three-Year Color Warranty

Tradewind fabric used in the Monterey product line carries:

• Five years for fabric performance
• Three years for color loss

These periods apply to the fabric rather than automatically extending to every component in the Monterey product.

Landscape Forms Lighting Warranties

LED Lighting Products — Six-Year Warranty

Landscape Forms LED lighting products carry a six-year warranty from the date of shipment on materials and component parts.

Coverage applies to qualifying defects in materials or workmanship. Clean electrical power is required. Damage caused by accident, alteration, misuse, tampering, negligence or abuse is excluded.

Unauthorized repairs or alterations void the Landscape Forms lighting warranty.

Solar Lighting Components — Three-Year Warranty

Solar-product components carry a three-year warranty.

This period applies specifically to the solar components rather than to every other part of the lighting product.

Aluminum and Steel Lighting Poles — Pole Manufacturer’s Warranty

Aluminum and steel poles are covered according to the applicable pole manufacturer’s warranty.

Poles stored before installation should be:

• Protected from retained moisture
• Kept well ventilated
• Removed promptly from shipping and packing materials
• Rotated in inventory using a first-in, first-out approach

These precautions help prevent premature finish deterioration and storage damage.

Extended Lighting and Pole Warranties

Extended warranty coverage may be available for LED lighting products and poles after Landscape Forms evaluates the project.

A surcharge may apply.

Kornegay Design Warranty

Kornegay Design Products — Two-Year Warranty

Kornegay Design, a Landscape Forms company, warrants its products against defects in materials and workmanship for two years from the original delivery date under normal use and service.

The warranty does not cover products affected by:

• Mishandling
• Misuse
• Neglect
• Accidents
• Vandalism
• Alteration
• Modification
• Maintenance practices that do not follow Kornegay Design’s instructions

Naturally occurring changes in concrete surfaces caused by environmental exposure are not covered. Significant cracking that affects structural integrity should be reported immediately.

Kornegay Planter Drainage Requirements

The Kornegay Design warranty is void if planters are:

• Ordered without drainage holes
• Drilled after production outside the normal casting process

Customers must also follow the applicable Product Care and Maintenance instructions.

Kornegay Freight Inspection Requirements

Purchasers must inspect Kornegay Design products in the presence of the delivery driver.

Photographs of damage must be taken while the object is still attached to the pallet to support a claim involving carrier mishandling or inadequate packing.

Replacement, at Kornegay Design’s discretion, is the sole remedy under its warranty.

Renson Cove and Scenic Structure Warranties

Landscape Forms and Renson provide product-specific coverage for Cove and Scenic outdoor structures.

Structural Elements — 10-Year Warranty

Structural elements supplied and installed by an authorized Landscape Forms and Renson distributor carry a 10-year warranty beginning on delivery to the end customer.

Electrical Components, Lighting and Controls — Two-Year Warranty

Electrical components, lighting and controls carry a two-year warranty.

Power Garages and GFCI Outlets — One-Year Warranty

Power garages and GFCI power outlets carry a one-year warranty.

Somfy Motors — Five-Year Warranty

Somfy motors carry a five-year warranty.

Powder-Coat Color and Gloss — Five-Year Warranty

The color and gloss of the powder-coated finish carry a five-year warranty.

Powder-Coat Adhesion — 10-Year Warranty

Powder-coat adhesion carries a 10-year warranty, except on:

• Aluminum castings
• Mounting bases

Cove Outdoor Curtains — Five-Year Warranty

Cove outdoor curtains carry a five-year warranty.

Scenic Fixscreen Technology — Five-Year Warranty

The Scenic Fixscreen system carries a five-year warranty covering the side-channel zip retention and attachment of the zip.

Scenic Crystal Screen — Two-Year Warranty

The fully transparent Crystal screen carries a two-year warranty.

Renson Accessories — Three-Year Warranty

Landscape Forms warrants Renson accessories, including tables, benches and whiteboards, against defects in materials and workmanship for three years from the date of invoice.

Renson Warranty Conditions

Renson coverage applies only when:

• Products and accessories were supplied by Landscape Forms and Renson
• The product was correctly assembled
• Surface and wall connections comply with building regulations
• The defect occurred during normal use and maintenance
• The defect resulted from a material, construction or manufacturing problem
• Installation was performed by an authorized Landscape Forms and Renson dealer

Product modifications or materials not offered by Landscape Forms and Renson may suspend or void coverage.

Renson Claim Reporting Deadline

A Renson defect must be reported in writing within two months after it is discovered.

Claims reported after that deadline are considered inadmissible under the published warranty. Customers should not attempt repairs without guidance from Landscape Forms.

Studio 431 Custom Product Warranties

Studio 431 Custom Products — Three-Year Warranty

Custom products manufactured through Landscape Forms’ Studio 431 carry a three-year warranty from the date of invoice against defects in materials and workmanship.

Custom Precast Elements — Three-Year Warranty

Custom precast elements carry a three-year warranty from the date of invoice.

Studio 431 Power and Lighting Components — Five-Year Warranty

Power and lighting components, excluding batteries, carry a five-year warranty from the date of installation.

Electrical coverage requires:

• Protected wire connections
• Controls installed in a waterproof box
• Compliance with applicable codes
• Protection from water and weather

Fixtures and devices may also carry their own individual manufacturer warranties.

Urbidermis Warranty

Urbidermis Products — Three-Year Warranty

Urbidermis guarantees the composition and performance characteristics of the materials forming its products for three years.

Coverage applies to defects caused by product quality and excludes damage beyond normal product use and exposure.

Urbidermis LED Metal Parts and Painted Finishes — Three-Year Warranty

Metal parts and painted finishes on Urbidermis LED products carry a three-year warranty.

Urbidermis LED Cartridge and Electrical Components — Five Years or 50,000 Hours

The LED cartridge and electrical components carry coverage for:

• Five years, or
• 50,000 operating hours

whichever occurs first, beginning on the shipment date. Clean power is required.

Improper installation, neglect, tampering, vandalism, misuse, natural aging and use in harsh environments are excluded.

Escofet Warranty

Escofet Concrete Products — Up to Five Years

Escofet concrete products carry warranty coverage for up to five years.

Escofet Non-Concrete Accessories and Components — Two-Year Warranty

Accessories and product elements made from materials other than concrete carry a two-year warranty from the date of invoice.

The warranty may provide repair or replacement without charge but excludes damage caused by:

• Unloading
• Handling
• Installation
• Abuse
• Paint
• Liquids
• Corrosive substances
• Unauthorized tampering
• Unauthorized removal or modification
• Improper maintenance

TUUCI Shade and Umbrella Warranties

TUUCI products supplied through Landscape Forms have component-specific warranty periods.

Ocean Master, Plantation, Ocean Master MAX and Plantation MAX

These umbrella families carry:

• 15 years: frame structure, including mast, hubs, struts, brackets and hardware
• 10 years: Sunbrella, WeatherMax and other TUUCI Tuff Skin marine-grade fabric
• Five years: frame finishes, including powder coat and Aluma-TEAK
• Five years: manual lift systems, gearboxes, worm drives and related components

Bay Master and Bay Master MAX

These umbrella families carry:

• 10 years: Sunbrella and other TUUCI Tuff Skin marine-grade fabrics
• Five years: frame structure, including mast, hubs, canopy ribs and hardware
• Five years: applicable furniture-grade fabric
• Five years: powder-coated frame finishes

Stingray Shade Umbrellas

Stingray shade umbrellas carry:

• 10 years: Sunbrella and other TUUCI Tuff Skin marine-grade fabrics
• Five years: frame structure, including trellis walls, roof, beams and columns

TUUCI Severe-Weather Storage

During hurricanes, severe winter weather and other extreme events, TUUCI recommends:

• Storing products indoors when possible
• Keeping parasols upright during storage
• Removing and storing fabrics separately
• Using protective covers when available

Schréder SHUFFLE Warranty

Schréder SHUFFLE — Five-Year Warranty

Schréder warrants SHUFFLE products against defects in materials and workmanship for five years from the invoice date, subject to the complete Schréder warranty conditions.

The warranty assumes:

• Daily on-and-off operation
• Average annual use of approximately 4,200 hours
• Compliance with technical specifications
• Proper installation
• Notification when installed in a corrosive environment

For approved claims, Schréder may repair or replace the SHUFFLE. Associated costs are excluded.

Schréder Claim Deadline and Return Authorization

A possible defect must be reported in writing within 30 calendar days after discovery and within the applicable warranty period.

A defective SHUFFLE may be returned only after Schréder issues a Return Material Authorization.

Legrand Wiremold Warranty

Legrand Wiremold Products — One Year From Installation or Two Years From Purchase

Legrand Wiremold warrants its products to the original purchaser or owner for:

• One year from original installation, or
• Two years from purchase

whichever occurs sooner.

Coverage requires proper installation according to Wiremold instructions and applicable codes and standards.

The warranty is void when a product has been:

• Repaired outside Wiremold facilities
• Altered or tampered with
• Combined with unapproved products or materials
• Subjected to accident
• Subjected to negligence
• Misused or abused

Wiremold’s remedy is limited to repair or replacement at its option. Returns require prior authorization.

Summary of Landscape Forms Warranty Periods

Warranty periods begin on the date of invoice, shipment, delivery, installation or purchase depending on the product family. The applicable starting date should be confirmed for the exact product.

Outdoor Weathering and Color Changes

Landscape Forms furniture is designed for outdoor environments, but outdoor exposure naturally changes the appearance of materials and finishes.

The standard warranty does not guarantee:

• Permanent color retention
• Exact matching between aged and replacement parts
• Freedom from normal fading
• Freedom from normal weathering
• Identical appearance between products exposed to different conditions

Harvest, Americana and Glide specifically exclude color changes caused by weathering and sunlight.

Proper Installation and Authorized Dealers

Several Landscape Forms and partner warranties require proper installation according to:

• Manufacturer instructions
• Building regulations
• Applicable electrical codes
• Technical product limits
• Surface and wall connection requirements

Renson structures must be installed by an authorized Landscape Forms and Renson dealer to qualify for the stated warranty. Unauthorized installation or repair may void coverage.

Electrical Installation and Clean-Power Requirements

Lighting, powered furniture and electrical accessories must receive suitable electrical power and be installed according to applicable codes.

Coverage may be denied when damage is caused by:

• Improper wiring
• Unsupported electrical loads
• Power fluctuations
• Unprotected wire connections
• Controls installed outside waterproof enclosures
• Water or weather entering electrical components
• Unauthorized repairs
• Noncompliant installation

Renson excludes damage caused by power fluctuations exceeding the default supply by 10 percent or more.

Harsh and Coastal Environments

Some partner-product warranties exclude corrosion or deterioration caused by:

• High salinity
• Coastal air
• Industrial environments
• Manufacturing pollutants
• Chemical exposure
• Abnormal humidity
• Severe weather
• Hail
• Lightning
• Fire or water damage

Customers should disclose harsh environmental conditions during product selection so the appropriate materials and finishes can be specified.

Freight and Delivery Damage

Freight and delivery damage may be handled separately from a standard product warranty.

Customers should inspect shipments immediately and retain:

• Shipping pallets
• Cartons and wrapping
• Shipping labels
• Delivery receipts
• Photographs of packaging
• Photographs of the product before it is removed from the pallet

Kornegay Design specifically requires photographs of damaged products while they remain attached to the pallet.

Unauthorized Repairs and Modifications

Customers should not repair, alter, drill, modify or replace product components before Landscape Forms reviews a potential claim.

Unauthorized work may:

• Void the warranty
• Prevent inspection of the original defect
• Create safety concerns
• Eliminate eligibility for reimbursement
• Affect related component warranties

Landscape Forms specifically instructs customers not to attempt repairs to Renson structures without manufacturer guidance.

What Will Landscape Forms Do for an Approved Claim?

When Landscape Forms determines that a product qualifies under the applicable warranty, it may, at its option:

• Repair the defective product
• Replace the defective product
• Replace the affected component
• Refund the product’s purchase price

The exact remedy can differ for partner products. For example, Kornegay Design limits its remedy to replacement, while Schréder and Wiremold generally provide repair or replacement at their discretion.

Warranty Claim Requirements

A Landscape Forms claim should include:

• Proof of purchase
• The original invoice
• The purchase-order number
• Product name and model
• Invoice, shipment, installation or delivery date
• A detailed description of the problem
• A photograph of the complete product
• Close-up photographs of the affected area
• Product and serial-number labels
• Installation information
• Electrical installation details when applicable
• Maintenance records
• Environmental and exposure information
• Photographs of shipping damage while the product remains packaged or palletized
• Details of any prior repair or modification

Additional documentation may be required for partner products.

Filing a Landscape Forms Warranty Claim Through D&D Learning Spaces

Customers who purchased Landscape Forms products through D&D Learning Spaces should contact us for assistance with a potential warranty claim.

Please be prepared to provide:

• The original D&D Learning Spaces invoice or order number
• The purchasing organization’s name
• The Landscape Forms product family
• The product model or item number
• The original invoice and installation dates
• A detailed description of the issue
• A photograph of the entire product
• Close-up photographs of the reported defect
• Product labels and serial numbers
• Installation records
• Information about the installer
• Maintenance and cleaning information
• Details about outdoor, coastal or industrial exposure
• Electrical information when lighting or power is involved
• Photographs of packaging and pallets when freight damage is involved
• Information about any modifications or previous repairs

D&D Learning Spaces can help identify whether the claim falls under Landscape Forms’ standard warranty or a partner warranty and coordinate the appropriate claim process.

Customers should not authorize repairs, alter the product, dispose of components or return merchandise until Landscape Forms or the applicable partner provides instructions.

Final decisions regarding warranty eligibility and whether to repair, replace or refund are made by Landscape Forms or the applicable partner manufacturer under its published warranty.

Warranty notice: This page is a customer-friendly summary of Landscape Forms’ published warranty statement, including its standard products and selected partner warranties. It does not replace, extend or modify any official manufacturer warranty. Coverage is subject to the exact product, invoice or installation date, environmental conditions, proper installation, maintenance requirements, exclusions and claim procedures. The official warranty applicable to the product will govern any claim.